The Domain

Automating the processes of insurance industry poses fascinating and intricate scenarios very unique to the domain. There are intricacies that interweave to create immensely complex situations to automate. Several business processes flow (like claims attach to policies, policies are ceded to reinsurance companies, policies access rating and inspection etc) across divisions - thus necessitating well analyzed and architected application and process integration. Also, each line of business (say property insurance and auto insurance) has very unique rules and practices. And added to it is the need to integrate beyond the enterprise (B-to-B integration) to the underwriters, re-insurers, risk-inspection agencies etc.

Individual applications have their own share of complex business logic. For example, rating engines, re-insurance treaties, claims attachment and settlement - each involve complicated rules that call for expert modeling and implementation. Some of the challenges we have helped our client solve are:

• version management of insurance policies (endorsements) to ensure legal validity
• handling of date ranges when claims attach to polices that have been reinstated or rewritten after a cancellation
• manual overrides for all automated rules (customer service)
• pro-rated financial transactions
• non-additive nature of premium calculationsinsurance/certificate-issuance
• rating
• re-insurance
• SOX compliance
• Out-of sequence endorsements

If you have dealt with at least moderately complex insurance software, you know the scenario we are alluding to. We, at Ishi, know as well!
After several man-decades of collective experience in engineering insurance business processes across multiple clients, we know exactly:

• where it needs that extra stress for analysis
• which business rules need to be configurable
• which rule processing involves the performance consideration
• how to model the enterprise service oriented architecture identifying services like accounting period determination or currency conversions
• how to integrate processes with reliability and scalability of high-end message broker and/or ESB architectures
• when and how to extend the process integration beyond the enterprise seamlessly to the partners.

So, in your effort to transform excel-sheets to automated applications or to integrate end to end business processes from existing disparate systems, or to derive business intelligence from data colleted over various phases of the processes - we can leverage our field proven domain and technological expertise to help you define solutions right the first time. Solutions backed up by sound domain analysis and architectural expertise that can sustain the needs for process changes and scale to growing enterprise needs.

Learn more about some of our solutions:

• Certificate Issuance Solution
• Insurance Backbone Solution