Customer needs centric approach to focus on what is important

Why it matters?

In our requirements engineering, we focus on continuous collaboration with the customer to capture evolving business needs, prioritize them and to enable the delivery of the most valuable features and functionalities first. In addition to focusing on producing what really creates the highest value, it also helps to eliminate waste by avoiding unnecessary features in the software, extra source code to develop such features and the extra effort in testing, managing and maintaining extra code. Thus our final products accurately reflect what you need, nothing more and nothing less.

Traditionally, most software development projects pass though chaotic phases involving incomplete requirements, lack of customer engagement, poor change management, unnecessary features and inadequate expectation management.

How we do it?Hence, to overcome these challenges, our Agile Requirements Engineering process is built to be adaptive than predictive. This helps to accommodate requirements variability and focus development effort on only on those requirements which are important to the customers.

Customer Domain Expertise: To enable effective translation of your needs to features and technical specifications, we engage Systems Analysts who are familiar with your domain. This helps in the collection of customer needs in the customer’s own language than rely on a heavy weight, formal requirements specification methodology.

Simple Requirements: Another aspect of our requirements engineering is how we ensure that the requirements are kept simple enough for the team to execute within our planned iteration cycles. To achieve this, we will work with customers to simplify and split complex requirements thereby enabling better prioritization and timely execution.

Prioritization: As with project management, prioritization is a key part of how requirements are pipelined for development.  We do in collaboration with the customer who gives us the business priorities for features. Then based on those priorities and risk factors including the technical debt if any we can accommodate though the project lifecycle, we prioritize the features for delivery.

Requirements Management System: While we heavily employ Agile practices, we also ensure that there is traceability and accountability across functions and among teams. To enable this, we use Industry standard tools such as Caliber RM to document and manage all our requirements. This helps us to capture, prioritize and track business needs while giving our customers peace of mind and freedom from change management chaos.

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